Shipping policy

Shipping Policy

Last Updated: 3 July 2026

Thank you for shopping with Tattva Elements. We are committed to delivering your orders quickly, safely, and efficiently. Please read this Shipping Policy carefully to understand how we process and deliver orders.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment confirmation.

  • Orders are processed on business days only.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During high-demand periods, sales, or holidays, processing times may be slightly longer.

Once your order has been processed and dispatched, you will receive a shipping confirmation email or message.

2. Shipping Methods Available

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (COD) (if available)

Shipping methods available for your order will be displayed during checkout.

3. Delivery Timeframes

Within India

  • Metro Cities: [X-X BUSINESS DAYS]

  • Other Cities and Towns: [X-X BUSINESS DAYS]

  • Remote Areas: [X-X BUSINESS DAYS]

International Orders (If Applicable)

  • International deliveries typically take [X-X BUSINESS DAYS], depending on the destination country and customs processing.

Please note that delivery times are estimates only and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated based on:

  • Delivery location

  • Order value

  • Product weight and dimensions

  • Selected shipping method

Shipping Charges

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [SHIPPING COST]

  • Free Shipping on Orders Above: [MINIMUM ORDER VALUE]

The final shipping charges will be displayed during checkout before payment is completed.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via:

  • Email

  • SMS

  • WhatsApp (if applicable)

You can use the tracking number to monitor the status of your shipment through the courier partner's tracking portal.

If you do not receive tracking details within [X DAYS] after placing your order, please contact us.

6. Delivery Issues and Delays

Although we aim to deliver every order on time, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Natural disasters

  • Government restrictions

  • Customs clearance (for international shipments)

  • Incorrect or incomplete delivery addresses

If your shipment is delayed, we will make every reasonable effort to keep you informed.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details when placing an order.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • We may not be able to guarantee successful delivery.

Please contact us immediately if you need to update your shipping address after placing an order.

8. Failed Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery cannot be completed because:

  • The recipient is unavailable,

  • The address is incorrect,

  • The shipment is refused,

the package may be returned to us.

Additional shipping charges may apply if the package needs to be re-shipped.

9. Lost, Damaged, or Missing Packages

If your package is:

  • Lost during transit,

  • Delivered in a damaged condition,

  • Missing items,

please contact us within [X DAYS] of delivery.

To help us investigate the issue, please provide:

  • Your order number

  • Photographs of the package

  • Photographs of the product (if damaged)

  • Any other relevant information

We will work with the courier partner to resolve the issue as quickly as possible.

10. International Shipping (If Applicable)

We may offer international shipping to selected countries.

Please note:

  • Customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by their country.

  • Delivery times may vary depending on customs clearance procedures.

  • We are not responsible for delays caused by customs authorities.

If international shipping is not currently available, we reserve the right to update this policy in the future.

11. Shipping Restrictions

Certain products may not be available for delivery to specific regions due to:

  • Legal restrictions

  • Courier limitations

  • Product-specific shipping requirements

If an item cannot be shipped to your location, you will be informed before your order is confirmed.

12. Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Business Name: Tattva Elements

Email: cravecart6@gmail.com

Customer Care: +91 8446185864

Business Address: [BUSINESS ADDRESS]

We are committed to providing a smooth and reliable shopping experience.

Thank you for choosing Tattva Elements.